In the 2021 Bureau of Health Information (BHI) Outpatient Cancer Clinics Survey, the San Integrated Cancer Centre was the only cancer clinic in New South Wales to achieve eight measures significantly higher than the NSW result.
Patients were asked to evaluate their experience of access to services, care planning and coordination, complications, follow-up and support.
The report also compares patients’ experiences in rural and urban facilities, examines patients’ experiences of virtual care, and provides insights into differences in experiences between patients who speak a language other than English at home and those who speak English, on selected measures.