Coming to Icon

It can be helpful to understand what to expect before coming to our centre.

What to expect at Icon Cancer Centre

When you or a loved one is diagnosed with cancer, it is normal to feel overwhelmed.

It can be helpful to understand what to expect next.

While everyone is different, the following steps are a common pathway for our patients after an initial diagnosis.

Receiving treatment at Icon

1. Getting a referral

Ask your doctor for a referral to your nearest Icon centre. We have more than 100 dedicated specialists with experience across all cancer types. As a private patient, you have a say in where you are treated and who your specialist is. If you would like to talk to us about gaining a referral or being treated at Icon, you can send us a message or contact your nearest Icon Cancer Centre directly.

2. Your first appointment

At the first appointment, you will meet with your experienced doctor who will talk you through your diagnosis and treatment plan, and address any concerns and questions you may have. Your doctor will continue to care for you throughout your entire treatment and beyond.

3. Before starting treatment

Further to your initial appointment, one of our experienced care team will take some time to discuss your treatment, what to expect, possible treatment side effects and how to manage them. They will also chat about possible anxiety you and your family might be feeling. Our team works together with your doctor to ensure your care is truly tailored to your needs and those of your loved ones.

4. Starting treatment

The length of your appointment and cycle depends on the treatment being given. Throughout your treatment and beyond, your doctor and care team are here to monitor your progress, address your side effects and listen to any concerns or fears you may have. Never be afraid to seek clarity and reassurance to ensure you are confident in your treatment and choices.

Your comfort is our priorityYour comfort is our priority

It is important to us that you feel as comfortable and informed as possible during your visit.

We offer a range of services for patients and families to make things a bit easier, including:

Same location

Ability to see your doctor and access your treatment from the same location


Relevant brochures and information from trusted sources to help you understand your cancer and support your treatment

Specialist team

Dedicated cancer care team with the experience and compassion to support you and your loved ones throughout your treatment and beyond

Access to health providers

On-site access or referral to trusted allied health providers and support services to address the physical and emotional impact of your treatment

Wireless internet

Complimentary wireless internet throughout our centres

Coffee & tea

Complimentary access to tea and coffee facilities


Contact us
Become a patient