Having a telehealth appointment with your doctor is a different experience to an appointment in person and it may take a little time to get used to. If you haven’t had a telehealth appointment before, here are some things you can do to help make sure you get the most out of your appointment.
Telehealth tips for patients
Find a spot on your home that has good, reliable internet access.
Ideally it should be a quiet location with minimal background noise or distractions.
Consider your privacy and comfort. You may want to find a private, comfortable location where you will not be disturbed.
Before you start your appointment, tell others in your home that you are having a telehealth appointment so that they do not disturb you.
If you have young children, ask someone to supervise them during your appointment. If this is not possible, set up an activity to occupy them.
Turn off your television, radio or turn other devices to silent so you won’t be distracted.
Make sure the device you are using is well charged. Keep a charger close by in case.
Ensure you have all the necessary medical information or notes about what you want to discuss with your doctor close by.
You might have a list of questions you want to ask your doctor. You can find a list of useful questions you might like to ask your doctor here.
You can ask as many questions as you need to during the call.
If something goes wrong and your telehealth appointment stops unexpectedly, don’t worry. You will be able to continue your appointment over the telephone.
Become a patient
Find out how to become a patient at Icon Cancer Centre, or request more information from your nearest centre.
Icon brings together some of Australia’s most experienced medical oncologists, radiation oncologists and haematologists.
Care at Icon
At Icon, care is more than just a word. Our cancer care team are here to support you with compassion, knowledge and hope.
Our patients share their perspective and advice.